SHIPPING POLICY

Shipping is currently charged at a flat rate of £20.00, to all destinations using FEDEX International Services.


Please refer to estimated delivery times below:

UK – 1-3 business days
EU – 1-4 business days
US – 1-6 business days
China – 4-7 business days
Australia – 3-7 business days
Rest of the world – 3-7 business days

 

Please note that delivery times are used as a guide only. OG Retail Ltd doesn't take responsibility for any delays due to customs clearance or if there are any payment issues.


International delivery (Excluding EU, UK & US)

 

Please note that your order might face additional charges upon import clearance at the country of destination. The International OG RETAIL online shop displays prices free of any duty and taxes, hence prices may appear lower than in the EU or UK dedicated online store - customers from outside the UK, EU and US are liable to pay local duties and taxes.

 

OG RETAIL ships all online orders from the United Kingdom. When items are shipped from overseas into the delivery country, it is considered an importation and must be cleared by Customs and Border Protection (CBP). When an individual or company purchases goods from an overseas supplier, CBP considers them the ultimate importer. The ultimate importer can clear the goods or have a broker clear them on their behalf.

 


If you have any concerns over this procedure, we advise you to visit your country's governmental website and seek information on importation, duty and tax charges.