Shipping is FREE to all destinations using FEDEX International Services.
Please refer to estimated delivery times below:
UK – 1-3 business days
EU – 1-4 business days
US – 1-6 business days
China – 4-7 business days
Australia – 3-7 business days
Rest of the world – 3-7 business days
Please note that delivery times are used as a guide only. OG Retail Ltd doesn’t take responsibility for any delays due to customs clearance or if there are any payment issues.
International delivery (Excluding EU, UK & US)
Free delivery includes all import duty and taxes
Should you wish to return your item for refund or exchange, please email email@example.com quoting “Returns Request” in the subject highlighting your order reference number.
We will respond to your email within 1-2 working days.
We must stress that in order to receive a refund or exchange:
The item(s) must be unworn and in perfect condition, with all OG Sunglasses tags and bags still attached.
Returns that are damaged, soiled or returned without all their labels may not be accepted and may be sent back to the customer. Where provided, any designer packaging i.e. cases/dust cloths must be included with your return.
Please write the returns number on your package or enclose it with the item(s) you wish to return.
All returns must be sent back to Oliver Goldsmith Sunglasses head office via recorded post to guarantee delivery of the product. Returns that are not recorded will be sent at the customers risk.
On receipt of your returned products at the following address:
Oliver Goldsmith Sunglasses Ltd,
58 Crewys Road,
Oliver Goldsmith Sunglasses Ltd will replace the products or refund the price in accordance with your order.